Privacy Policy for Hardware Annex
Effective Date: December 28, 2025

1. Information We Collect
We collect information to provide better services to our users. This includes:

Personal Information: Name, shipping address, billing address, email, and phone number provided during checkout or account creation.

Payment Information: We use third-party processors (such as Stripe or PayPal). We do not store full credit card details on our servers.

Technical Data: IP addresses, browser types, and cookies used to improve site functionality and user experience.

2. How We Use Your Information
Your data is used specifically for:

Processing and fulfilling architectural hardware orders.

Providing fast quotes and project sourcing updates.

Communicating regarding order status or customer service inquiries.

Improving the “Hardware Annex” automated e-commerce system.

3. Information Sharing
We do not sell your personal data. We only share information with third parties necessary to run our business, such as:

Shipping carriers (UPS, FedEx, etc.) to deliver your hardware.

Payment processors to securely handle transactions.

Email service providers for order confirmations.

4. Data Security
We implement industry-standard security measures to protect your information. As an automated e-commerce platform, we prioritize the integrity of our data to ensure a secure shopping environment for builders and architects.

5. Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us at sales@hardwareannex.com.